Digital Inclusion: What does it mean for the Isle of Wight

Digital inclusion is about having the access, skills and motivation to confidently go online to access the opportunities of the internet. The Government published in April 2017 their policy on Digital Skills and Exclusion to highlight the importance of this area of work.

In 2016:

  • 4.8 million UK adults (9.2%) had never used the internet (a reduction of almost 4 million (8.3%) since 2011) (ONS 2017);
  • The number of people with no basic digital skills reduced to just 9% of the UK adult population (Lloyds 2017);
  • 1.1 million more people gained basic digital skills compared to 2015 (Lloyds 2017).

Digital inclusion and skills are a gateway for citizens to achieve a broad range of positive outcomes: gaining employment; saving money; expanding career opportunities; reducing isolation; improving health and wellbeing and much more. It is also important to ensure that the digital skills required by the UK economy in the technology industries are available and continuously developed. The government is currently developing data about the digital skills capabilities across the UK as well as identifying the skills that are in demand and those currently being supplied by citizens across the UK’s digital economy – ranging from basic skills to advanced and specialist skills. The Government aims to make policy interventions that address the gap between the two so they can ensure the UK has the relevant, appropriate digital skills it needs to be a successful global economic force.

The Tech Partnership has been working with the Government to develop a heatmap of digital skills across the country.

Looking at the heatmap the likelihood of overall digital exclusion is Medium. This means that the island has some strengths (broadband infrastructure and skills) in moving forward on digital inclusion but there are factors holding it back (low incomes, education levels and age). The likelihood of overall digital exclusion is made up of eight core digital and social metrics.

Digital Indicators

The combined digital indicator is made up of four metrics that indicate digital exclusion. These are:


The combined infrastructure metric is made up of two sets of data: household broadband speeds; and the household availability of 4G mobile data.


2.00% of households in Isle of Wight do not receive broadband speeds of at least 10 megabits per second (Mbps). INFRASTRUCTURE – 4G MOBILE DATA

24.85% of households in Isle of Wight do not receive 4G mobile data from all providers.


22.2% of adults in Isle of Wight have not been online within the last 3 months.


77% of adults in Isle of Wight have all five Basic Digital Skills.


45% of adults in Isle of Wight have used all five Basic Digital Skills in the last three months.

Social Indicators

The combined social indicator is made up of four social metrics that indicate digital exclusion. These are ageeducationincome  and health. The Isle of Wight Social Indicators are rated as having a high risk of exlusion.


27.1% of adults in Isle of Wight are over 65.


38.90% of adults in Isle of Wight have no qualifications and/or no Level 1 qualifications. Learn more


£19,600 is the average income per taxpayer in Isle of Wight.


22.6% of adults in Isle of Wight have long-term illness or disability.

About the 2017 Get Digital Heatmap

The Get Digital Heatmap show the likelihood of digital exclusion across the UK at Local Authority level. It was developed with the Local Government Association and the London School of Economics and Political Science (LSE), in association with Lloyds Banking Group.